Welcome to the case template. To create a new case:

1. Go to "Tools" (top right), then Duplicate this Page.
2. Give it a name, using the naming convention Company Case Study Name. For example: AT&T Competitive Intelligence OR Starbucks Extranet
3. Use the sections provided within the page to add your own information
4. When you're done, add a Tag (to the right) for your industry (e.g. Manufacturing). Start typing in the Tag box, your industry may already be pre-loaded.

One sentence summary

Company information

(name, size, industry, URL, etc.)

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Case description

Context

• What's the main problem you were solving for?
• Prior to the new approach, how did it impact the business?
• Prior to the new approach, what technologies/applications did you primarily use?
• What size group/division was impacted?

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Enterprise 2.0 solution

• In brief, what did you do?
• What technolog(ies) did you use?

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Results / Benefits

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Hurdles / Challenges

• Organizational?
• Workflow?
• Design?
• Technical?
• And how they were overcome, if in fact they were)

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Lessons learned

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Screenshots

Information about the case

Author

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Disclosures

(relationships between author and company, technology vendor, consultant, etc.)

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Comments / questions from readers

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