• Listen to an Excerpt from this session on BlogTV.
• Read conference and post-conference tweets from the official OCU Twitter account with friends .

Key Outcomes

• Convergence and Pervasive Presence: Twitter moves the e-community experience into daily life, creating immediacy of interaction
• Users can post/read "Tweets" on their mobile phones, IM application, the Web and/or through third-party applications
• Conference attendees can virtually attend each other’s sessions via twitter
• Twitter allows back-channel conversations during conference sessions
• Mobile: Twitter reflects a push toward mobile to mobile communication
• Presence Segmentation: The only way, currently, to segment your groups is to create multiple accounts
• Only one account can be accessed at a time; Web Work-arounds for dueling Tweets include opening two different types of browsers and/or applications
• Privacy: Privacy can be an issue, so avoid tweeting proprietary content
• A message is out of your control once you send it
• Others could send it on to someone else
• Users can choose to protect their updates by checking a box in user profile
• Twitter allows multiple ways to respond to “tweets”
• Reply publicly
• Messages displayed on Twitter Public Timeline
• Reply to one group
• Reply privately to sender
• Send direct message to individual user

List of Brainstorming for Business and Community Applications

1. Bring your community to your doctor’s office when you need to ask questions regarding a medical procedure
2. Social Networking: where’s the party tonight?
3. Onboarding new employees:take me through your daily life, moment by moment
4. Emergency channel: useful to find out where people are in the moment
5. Instant News
6. Celebrity News
7. Political Candidates reaching out to their constituents
8. Linguistic research; noting how language is really used in day-to-day situations
9. Viral marketing; starting a buzz with your followers
10. Job Posting
11. Conferences and colleagues
12. Socializing an idea, a job, a marketing approach
13. Additional Twitter usage ideas found on the Twitter Fan Wiki

Interesting Sites

Twitter Inc.

• Twitter
• Twitter Help (official) - Support

Tutorials / How-To

• Newbie's guide to Twitter - Webware : Cool Web apps for everyone
• Twitter Tips and Tricks

User Accounts

• Twitter Confession
• Enter your confession on Confession 2.0 and it will be posted to the Twitter account
• This is a Twitter version of PostSecret
• PostSecret is an ongoing community art project where people mail in their secrets anonymously on one side of a homemade postcard.

Third-Party

Applications

• Twittersearch
• Good for keyword checks, research and catching up on Tweets
• Twittervision
• Mash-up of Twitter public timeline (all tweets) and Google Maps
• More Applications

User-Created Fan Communities

• Twitter Fan Wiki (unofficial) - Cool ideas, uses and feature requests for Twitter
• Twitter Group on Traineo (unofficial) - fitness and diet site, with sub-community for Twitter users
• Twittown (unofficial) - Twitter Community and Forums
• More Fan Communities

Other

• Communities Dominate Brands - Business and marketing challenges for the 21st Century
• Open Gardens - Wireless mobility - Innovation - Digital convergence - mobile web 2.0

Presenter: Kim M. Bayne, Intuit
Notes captured by: Lyda Woods, Intuit
Additional Edits by: Kim M. Bayne