Weblog: Blog: EchoPass

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http://www.echopass.com
RH100 TAKE Application service providers took a
beating after the dot com bubble burst. But the
synergy of the Internet and managing customer relationship
software is a powerful combination. It’s a
highly competitive market space with big players such
as salesforce.com and Genesys. Echopass is a
provider of hosted CRM software solutions that offers
ease of use and deployment as its fundamental
advantage. It provides pre-integration between back
end CRM and the front end in-bound and outbound
contacts. Their proposition seems to be taking hold
with a diversified customer base that extends from
financial services to the U.S. Navy to the telecom
industry. Its partnerships with big name players in the
market, such as Genesys Telecommunications Labs,
salesforce.com, and XO Communications is helping it
grow revenue and its base of customers.